The Mattress Industry is One Big Rip-Off

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Phil Palmieri
Phil PalmieriTue Dec 11 2018

We shelled out the extra for the unnamed air mattress company (from an x-mas bonus) - we know it was over priced, but 3 years later still the best bed ive ever slept on - no issues

JessTue Dec 11 2018

Hi, former Mattress Firm employee here. They don’t really tell us anything about this, but I figured this out on my own to be true after a few months with the company.

theshriekinghomininTue Dec 11 2018

Or you can sleep on a hammock.

STKheroTue Dec 11 2018

Wanna talk about a real scam? Gaming chairs. You can get the same benefit of a gaming chair with office chairs, you pay a premium for the design, and they're not available in most stores so you can't try before you buy.

Dhiz Rade
Dhiz RadeTue Dec 11 2018

Whould have jordan peele at the end

zongivilaTue Dec 11 2018

Where's the scam part? XD The things he said are true for everything: PCs, Cars, Appliances... And it's really simple: You don't like it - you don't buy it XD

Sir Zacharia
Sir ZachariaTue Dec 11 2018

Does he explain why there are so many mattress outlets?

IvanGotYokesTue Dec 11 2018

Same for tires, etc etc

Colton fireball
Colton fireballTue Dec 11 2018

This dude is annoying af. Peace.

Saffron Sugar
Saffron SugarTue Dec 11 2018

When I moved to the United States, I was shocked at the amount of mattress stores there were and the ridiculous prices. In England, I don’t think I’d ever seen an additional box mattress before. Yet here was this pointless, massive extra expense.

LossheTue Dec 11 2018

We don't need a 1k+ mattress. If you do some research you'll know that for the average person, mattresses that are too soft is bad for your body, so I put a 3" memory foam mattress($200) on a hard surface and my back has never felt better. It gives you enough cushion without your whole body sinking into the mattress distorting your spine. That's how the Japanese people has done for centuries sleeping on a futon on the hard floor

classichostTue Dec 11 2018

Being someone who has been in the industry for 12 years in a variety of capacities I can say, 100%spot on. I can say also that where you buy the mattress has everything to do with how much you pay. Go to mattress firm, get a Simmons beauty rest black hybrid, your going to pay out the nose. Go to some little mom and pop selling their unadvertised brand with the same features and it's a fraction of the cost. Just like with any consumer good you pay something for the name. One of the worst things consumers do to themselves is ask the salesperson what they recommend, and 9 times out of 10 it will be the most expensive model on the floor. The folks I am with take a different tact, we ask questions designed to lead you to the comfort level which is the best fit for you. One of the ways mattress salesmen get over is with their "sleep guarantee" which is worthless and which is really designed to drag even more money out of you. Another is with the warranty, first off true warranty defects are actually rare based upon how these are uniformly written across the industry. Having been someone who has dealt with the sales and warranty sides of the equation I can say 98% of warranty complaints truly are perception and comfort issues. But those are not what are actually going to be considered true manufacturing defects, and to be honest on a vast majority of claims that do actually meet those thresholds 95+% of the time there will be something that will disqualify the claim such as a improperly supported frame, stains, or my favorite, using the old box spring. No matter which side of the equation I have been on my advice is still the same. Find the mattress that seems like the best fit for the back and the pocket book and if you have two models you like equally just go with the lower price option because you have to be just that much more less right.

spidermandy310Tue Dec 11 2018

They said "mattress" so many times, it no longer sounded like a word. Is that really what they're called? I don't know anymore!

Rondo Cat
Rondo CatTue Dec 11 2018

Best matress I have ever had was just a simple foam one costing 100$ bought here in Norway, now 20 years later I am still using it. In between I have tried expensive onces costing 20 - 30 times more but non have been as good...

Aaron Collado
Aaron ColladoTue Dec 11 2018

I'm about to make a series called ruining Adam...

RaYze dark
RaYze darkTue Dec 11 2018

lol what are those people doing at 5:34 ;)

The Al Show
The Al ShowTue Dec 11 2018

This wasnt comedy! We learned.

Rick Gross
Rick GrossTue Dec 11 2018

i'm sure there must be lots of money in mattresses. You've got these stores in strip malls with big SALE signs on the window. There's some East Indian guy in there telling you how great the deals are and he'll THROW IN a mattress cover to boot! I bought there but didn't believe a word the guy was telling me. And the so called warranty he game me probably isn't worth the paper its written on

Chan nel
Chan nelTue Dec 11 2018

Um. I don't see how any of this is unique to the mattress industry. Sounds like we're just describing capitalism in general.

60zellerTue Dec 11 2018

Did not mention that many off the online companies have 30 to 60 day full return policies.